Tavant, a digital products and solutions company, announced that it has partnered with Daimler Truck AG (DTAG) to provide warranty and claim management solutions for its European brands.
“Upon deployment, Tavant Warranty will enable seamless integration with all backend and frontend systems, bring in workflow automation, better configurability, and amplify productivity. We are excited to be working with Daimler Truck. This alliance opens the pathway to great synergy for accelerating the pace of service innovation,” said Vikas Khosla, Chief Revenue Officer, Hitech, Tavant.
Tavant Warranty is a next-generation warranty management software solution. It uses AI and machine learning capabilities that transform the warranty and service process by constantly adapting to an analytics-first decision-making engine. The solution enables manufacturers to make intelligent warranty decisions, allowing businesses to concentrate on more complex and significant value-driven problem statements.
“This collaboration emphasizes our commitment to digital growth. Tavant’s connected service lifecycle solutions integrate seamlessly with legacy systems to harmonize business processes. Throughout this transformation journey, we will implement a modern, future-ready, and integrated warranty and goodwill system, provide a 360° view of the service lifecycle, and a superior aftersales experience to their customers,” said Roshan Pinto, Head of Manufacturing, Tavant.
