Ross-Shire Engineering has upgraded its vehicle tracking system to Ctrack Online to gain greater visibility and control over its fleet. The specialist engineering company selected the web-based telematics solution from Ctrack, an Inseego company, to monitor 80 vans, cars and 4x4s, targeting improved workload scheduling, reduced customer response times and enhanced driver safety.
Ctrack Online will replace an existing tracking system to provide Ross-Shire Engineering with added levels of telematic functionality and reliability. The web-based nature of the solution will enable it to be accessed from four sites, so the company can respond quickly to customer requirements and effectively verify working hours. In particular, Ross-Shire Engineering will track its network of mobile workshops, operated by two-person teams, so appropriate resources can be allocated based on the shortest and most efficient journey times.
Ross-Shire Engineering operates across a wide geographic area in Scotland, Ireland and Wales. This includes remote locations in the Scottish Highlands, Orkney, Shetlands and Western Isles, so it is essential that it has complete visibility of resources to ensure the safety of its staff wherever they are, especially lone workers. The company will also use Ctrack Online to monitor speeding and driver behaviour to encourage responsible and efficient driving.
Jamie MacGregor, Director of Ross-Shire Engineering commented: “We have worked closely with Ctrack to implement a tracking solution that meets our exact operational needs. This exceptional support means we can streamline our processes using the tracking service to reduce administration, while targeting service improvements now and in the future. Moving forward, we will use Ctrack Online to better coordinate ad hoc jobs and emergency works, so we can reduce lead times and meet customer SLAs.”
John Wisdom, European Managing Director said: “We provide unrivalled support that expertly manages every aspect of our customers’ vehicle tracking solutions. This combined with superior and proven technology means we can help fleet operators such as Ross-Shire Engineering to achieve efficiencies and performance benefits by providing the precise whereabouts of vehicles and employees out on the road. As a result, we are now partner of choice for an increasing number of vehicle operators from a diverse range of industry sectors.”
Ctrack Online is a web-based vehicle tracking system providing visibility and control over mobile assets. Designed to be intuitive and simple-to-use, this solution enables businesses to better manage their fleet operation and deliver real benefits by driving down costs, boosting productivity and improving customer service.