Vehicle Telematics

CCC launches AI powered damage detection

CCC Information Services Inc. (CCC) has announced the availability of AI-powered capabilities that use computer vision technology to automatically detect vehicle damage and visually depict that damage using CCC’s unique heat maps.

The CCC heat map technology transforms vehicle photos into heat maps which provide an insightful and more visually literate, color-coded view of the damage for every major vehicle brand and body type in the U.S., including sedans, SUVs, coupes, convertibles, vans, light trucks, hatchbacks, and wagons.

CCC’s claims solutions are powered by the CCC ONE™ Platform, a cloud-based hyperscale platform built for the massive-scale demands of today’s business environment, which includes digital content and telematics data.

CCC has processed nearly 200 million automotive claims, and its solutions are in use by more than 350 carriers, 24,000 repair shops, OEMs, and third-party data and service providers.

Research shows that 9 out of 10 consumers prefer estimates when delivered with heat maps that clearly highlight the damage versus estimates delivered without heat maps.

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