Bengaluru: Interchain Solutions has has introduced a solution leveraging on convergence of Telematics and Telemedicine technologies. Interchain transformed their flagship product GWVectra into a telemedicine dashboard for addressing the need of the day for ambulance modernization. GWTeletrack,is a suite of hardware and software solutions which spawn from the call center team, systems that run inside the ambulance, dashboard used by the hospital. GWTeletrack uses a variant of GWVectra, powered by Google Android platform is equipped with a touch screen terminal with connectivity to the vehicle and to the internet.
GWTeletrack solution innovates in three main spaces including Pilot, Assimilate, Channel.
When an emergency is reported to the central control room operator, the system enables the operator to gather preliminary information about the patient suffering from emergency, including the triangulated location of the patient. This captured information is pushed over the air to GWVectra terminal inside the ambulance, which triggers Navigation and provided turn by turn direction to the driver in assisting him reach the target location, avoiding verbal back and forth discussions in navigating.
GWTeletrack also announces automatically to the Medical Officer in the ambulance giving all the preliminary information about the patient thereby getting them well prepared to handle the emergency. GWTeletrack also offers an interactive flow based information capture model, which helps the medical officer feed more information about the patient after getting him onboard into the ambulance. The system is also capable of interfacing with medical equipment on board to collect the critical information. These three sections of information, those fed by control room team, those fed by medical officer and those collected from equipments is transmitted over the air to a console which can be viewed by the medical room team of doctors to advise on the right first aid.
While administering the first aid, the medical officer is also given the interface to report the response of the patient to the treatment. This realtime information is transmitted live to the hospital dashboard to which the patient can be taken to, giving a room for the hospitals to gain preparedness to handle the case. Taking advantage of the biometric capability of the platform, all the information gathered is biometrically signed by the Medical officer and the information is electronically transferred to the hospital as well as the police authorities thereby avoiding the physical paper transfers.
On the whole, the system improves the efficiency of the ambulance operations and reduces their time to react to an emergency. One of the first customers who have adopted is solution is GVK EMRI, who have extended support to Interchain by taking this solution to their ambulance operations across the country. After the successful pilot phase, the organizations are currently deploying the solution state by state. Some of the states who have adopted include Tamil Nadu, Gujarat and Assam.
Interchain is looking at partnerships with Telemedicine companies in taking this suite of solution to global markets.