China: General Motors’ in-vehicle safety, security and communication service joint venture Shanghai OnStar, covered two major milestones in May with its subscriber base across China touching 450,000, and requests for Turn-by-Turn Navigation scaling 13.8 million since the launch of the service in October 2009.
Shanghai OnStar received certification from China’s State Bureau of Surveying and Mapping in 2011, becoming the first telematics joint venture allowed to offer mapping service in China. It is authorized to provide map searches, location-based services, geographic mapping, and map download and delivery. To ensure the accuracy of navigation, OnStar maps are updated every three months.
In 2011, Shanghai OnStar in China launched a mobile app that integrates Turn-by-Turn Navigation. It allows subscribers to search for destinations and even control vehicle systems remotely through a cell phone. Turn-by-Turn Navigation is automatically loaded when the vehicle’s engine is started.
Shanghai OnStar Managing Director Diane Jürgen’s stated that, “OnStar navigation is valued by people not only for its high efficiency but also for its human-based care. OnStar’s blue, red and white buttons connect you on a 24/7 basis 365 days of the year to our conscientious customer service advisers, who offer the most reliable and best technical support in the business.”
Shanghai OnStar was established on October 28, 2009, by General Motors, SAIC and Shanghai GM. The joint venture is an industry leader in providing safety, maintenance and telematics services for selected GM models manufactured and sold in China.